THINH LANG

Conducted comprehensive market research to identify opportunities within the Vietnamese high-class ceramic tableware wholesale market.

Developed and executed long-term and short-term business goals, including a detailed Business and Marketing Plan for a 10-member team, overseeing progress via Trello and generating monthly sales and inventory reports on Excel.

Managed end-to-end supply chain operations, including creating and placing purchase orders, coordinating international shipments from Indonesia and China, overseeing customs clearance, and arranging nationwide delivery to customers.

Managed and updated over 1,000 SKUs of handmade ceramicware and accessories within the KiotViet inventory management system, optimizing online sales and reporting.

Designed and managed the entire production workflow, from material procurement and quality control to final package assembly methods.

Launched and managed digital marketing campaigns across Facebook, Instagram, and key Vietnamese e-Commerce platforms (Shopee, Lazada), establishing online purchasing channels and comprehensive product information resources.

Analyzed business effectiveness and Return on Investment (ROI) using comprehensive accounting reports in Excel.

Led a 5-member team in processing orders from social media and website channels via Trello, ensuring efficient packing and delivery.